Need a japan forwarding service?
With transparent pricing, photos of your package on arrival and control over customs value, Blackship is the best solution for hassle-free forwarding from Japan.
Get an address in JapanBuy from Japan, easier than ever.
A Japan shopping service that puts customer service first.
Get startedNo commitment. No hidden costs.
We’re rebranding as Japan Rabbit
Join Japan Rabbit to place an order.
100% money back guarantee
we buy it or your money back
YOU WANT TO BUY FROM JAPAN
Buying from Japan isn't easy. You’re dealing with:
- Japanese online stores which you can't navigate.
- Sellers who won’t ship overseas.
- Japan-only forms of payment.
- Japanese shops which can’t answer pre-sales questions in English.
- You need ASAP help with auctions, limited-edition, and pre-orders items.
You need someone who can handle all this for you. Someone who can answer your questions. Someone who can buy from Japanese online shops, pick-up your items, and ship your packages from Japan. It’s time for White Rabbit Express
A better Japan proxy service
Buying from Japan has never been more simple:
1
Tell us what to buy
Add your items for an instant quote.
2
Check Out
Sign-in to checkout. It’s so simple.
3
We buy your items
We’ll send email alerts as your order progresses.
4
We ship your package
Select a shipping method. Combine packages and save.
We treat everyone like a VIP
Industry-beating customer service you can depend on.
Get a Quote, Instantly
Add the items you want to buy for an instant quote. It’s so fast and simple.
Transparent Pricing
No deposit. No hidden fees. If we can’t buy your items you get a full refund.
Mobile-Friendly
Create orders and ship packages on-the-go. We work great on smartphones and tablets.
MORE STUFF WE’RE PROUD OF
- Personal assistance
- Free consolidation
- Free repacking
- Live chat
- Real-time order status
- We handle pre-orders
Get a quote:
Add an itemWhite Rabbit Express is my hero.
I found a 100+ year old weaving supply shop in Kyoto, but no one there spoke English. I placed an order with White Rabbit Express for weaving spools, and they contacted the shop on my behalf. Within a few days White Rabbit had purchased and received my items. This was an incredibly easy process, and was super fast. White Rabbit Express is my hero.
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Japanese stuff we love, get inspired!
The team recommends these stores and markets:
Still have some questions?
We do our best to make White Rabbit Express easy to use. But the process of proxy-buying can be a little difficult to grasp. To help out, we’ve answered some of the most common questions asked by our customers.
How much are your service fees?
You can get an instant quote which includes our fees by adding a product from any Japanese online store to your cart. Once an item is added you will get a full breakdown of the costs minus international shipping. No account required!
Can I buy pre-order items?
Yes, we can accept requests for pre-order items. You will pay for the item and our fees upfront, then international shipping once the item releases.
What shops can I buy from? Do you handle Yahoo Auctions?
We are able to buy from almost any Japanese store. Including:
- Auction sites—like Yahoo Auctions and Rakuma.
- Online stores—like Amazon Japan, Rakuten, Zozotown and others.
- Mail-order—via fax, letter, or phone.
- In-store pick-up at physical shops and events.
- Japanese marketplaces—like Mercari, Otamart, and Frill.
Can I adjust the customs value of an order?
Yes, we can adjust the item value. But we cannot mark items as “Gift”. You can tell us what value you’d like us to declare on your behalf. Please email us with undervalue requests immediately after you pay for international shipping. Lowering the value does have some consequences though so we recommend reading more at our support site.
How long can I store an item at White Rabbit Express?
We can store items for up to 60 days after they arrive. This means you can wait and consolidate packages to save on international shipping.
How much does international shipping cost?
We ship internationally using the following Japan Post shipping methods:
- Express Mail Service (EMS)
- International ePacket
- Small Packet Registered SAL
- Parcel Post Airmail
- Parcel Post SAL
- Parcel Post Seamail
- Printed Matter Registered Airmail
- Printed Matter Registered SAL
- We can also ship by FedEx International Economy
Delivering happiness from Japan since 2005
White Rabbit Express is pioneer of Japanese proxy service. Our incredible personal service and transparency around pricing makes us stand out.
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